From the image, I find that there are 2 Word docuements, please check what formats are these 2 documents as following image shown and other documents that you pointed out, such as.please refer to following steps to have a check. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.Ĭould you please search Word and check whether you could run Word application normally? If you have extra questions about this answer, please click "Comment". If the answer is helpful, please click "Accept Answer" and kindly upvote it. Value Data: C:\Program Files\Microsoft Office\root\vfs\Windows\SHELLNEW\WORD12.docx And then create the follwoing String value inside ShellNew key.Then launch the Registry Editor, and navigate to the path Computer\HKEY_CLASSES_ROOT.docx\Word.Document.12\ShellNew, if there are no Word.Document.12 and ShellNew keys, please create them.If it is 32-bit Office, please change the path Program Files to Program Files (x86). Create a new blank document with name WORD12.docx and copy it to " C:\Program Files\Microsoft Office\root\vfs\Windows\SHELLNEW" folder.
How about other files in other locations?įirst, please set your Word as the default app of Windows, and then please check if the follwoing sulotion is helpful to you.I noticed that there are two documents could display the Word icon normally, can you open them in Word by double-clicking normally?.When did this issue start? Have you performed any updates or installation before this issue?.According to the screenshots you provided, I would like to confirm the following information with you.
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